Every business needs customers – ideally customers who love us, recommend us and buy regularly from us.
So how can we show our customers we love them, impress them, know them, provide for their needs, and keep them coming back to us?
Come along to this free seminar and discover the importance of showing our customers we care by providing them with a brilliant service.
Find out about the WorldHost customer service training programme available to you and your staff which is now attracting a significant subsidy
Learn about a customer loyalty tool already transforming local retail and business communities
Agenda & Speakers
6:00 Tina Boden – micro business owner and indie business campaigner – will share her passion for customer service
6:25 Keith Ramsay – retail management consultant – will advise us how to access the subsidised World Host training
6:45 Paul Graham – creator of Phlok – will tell us about the innovative customer loyalty tool
This seminar is free to attend. It is aimed at retail and tourism businesses whose customers are members of the public, also local business champions, town teams, market town renaissance & interest groups, totally locally coordinators, shop local / shop indie campaigners, councillors ….
Book through Eventbrite page http://www.eventbrite.co.uk/e/do-better-business-love-your-customers-tickets-10042654851