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Love Your Customers – Skipton

January 16, 2014 @ 5:30 pm - 7:30 pm

Every business needs customers – ideally customers who love us, recommend us and buy regularly from us.

So how can we show our customers we love them, impress them, know them, provide for their needs, and keep them coming back to us?

Come along to this free seminar and discover the importance of showing our customers we care by providing them with a brilliant service.

Find out about the WorldHost customer service training programme available to you and your staff which is now attracting a significant subsidy

Learn about a customer loyalty tool already transforming local retail and business communities

 

Agenda & Speakers

5:30 registration

6:00 Tina Boden – micro business owner and indie business campaigner – will share her passion for customer service

6:25 Keith Ramsay – retail management consultant – will advise us how to access the subsidised World Host training

6:45 Paul Graham – creator of Phlok – will tell us about the innovative customer loyalty tool

7:10 Q&A

7:30 Close

 

This seminar is free to attend. It is aimed at retail and tourism businesses whose customers are members of the public, also local business champions, town teams, market town renaissance & interest groups, totally locally coordinators, shop local / shop indie campaigners, councillors ….

Book through Eventbrite page http://www.eventbrite.co.uk/e/do-better-business-love-your-customers-tickets-10042654851

Venue

Belle Vue Square
Skipton, BD23 1FJ + Google Map

You can help support North Craven Networking Group and Settle Community and Business Hub by making a donation online .. click the image below to donate through Local Giving. Thankyou.

Settle Community and Busienss Hub Local Giving